Frequently Asked Questions

Nope! We specialize in pitched roofs as well. We say most roofs are flat; it all depends on the angle you're looking at them.

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If we find any surprises during construction, we’ll inform you and work together to choose the next step. A change order will be created to adjust to the project after the issues are explained and understood by both parties and options are talked and agreed upon.

When working with Flat Roof Pros, you can expect a strong commitment to quality, timely project completion, and clear communication. Our team values professionalism and takes pride in delivering peace of mind throughout the roofing process.

We pride ourselves on finishing projects on time and within budget while keeping the lines of communication open. You’ll work with a friendly and dedicated team that truly cares about the job, ensuring you feel confident and at ease every step of the way.

Keep an eye out for signs such as leaks, missing or damaged shingles, sagging or uneven areas, granules in gutters, visible wear and tear, increased energy bills, and the age of the roof. If you notice any of these indications, it's time to give us a call.

Choosing the best roofing material depends on factors like longevity, pitch, cost, and climate:‍

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‍For Low-Pitched Roofs

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Silicone: Silicone coatings offer excellent waterproofing and UV protection, restoring the life of your roof.‍

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‍TPO (Thermoplastic Polyolefin): TPO membranes are lightweight, energy-efficient, and highly resistant to tears, punctures, and chemicals.‍

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‍PVC (Polyvinyl Chloride): PVC roofing is durable, resistant to fire and chemicals, and provides excellent energy efficiency.‍

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‍Torch-down: Torch-down roofing consists of layers of modified bitumen applied with a torch, providing excellent waterproofing and durability.

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‍3/12 Pitch and Up Roofs ONLY

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Shingles: Asphalt shingles are affordable, versatile, and come in various styles and colors to suit your aesthetic preferences.‍

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‍Metal roofs: The tough, stylish armor perfect for ultimate protection and energy efficiency.‍

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‍Tile and shake roofs: Heavy, stylish, and longer-lasting roof protection that comes in many different forms and aesthetic looks.

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Restoration: Ideal for roofs that show signs of wear but remain structurally sound. Restoration can extend the life of your roof by adding protective coatings or repairs, delaying the need for a full replacement.

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Replacement: Recommended for roofs with severe damage, structural issues, or advanced aging. If your roof has widespread leaks, sagging, or other major concerns, a full replacement ensures lasting protection.

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Repairs: Best for addressing minor issues such as small leaks, missing shingles, or isolated damage. Targeted repairs are effective for preserving roof integrity and preventing issues from worsening.

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Regular Maintenance: Essential for all roofs, regular maintenance involves cleaning, inspections, and minor fixes that help prevent costly problems and extend roof lifespan.
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Scheduling an inspection is the best way to get personalized recommendations based on your roof’s condition!

We offer a variety of materials, including:

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• Asphalt shingles

• Metal roofing

• Single-ply roofing systems (TPO, PVC, EPDM)

• Torch-down (Modified Bitumen)

• Built-up roofing (BUR)

• Tile and slate roofing

• Composite and synthetic roofing products

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We also offer restoration services with silicone roofing systems.

Yes, we provide maintenance for all types of roofs, whether flat or sloped. We're dedicated to providing you with the best solutions to meet your roofing needs and ensure long-lasting performance with different packages to fit your roof.

TPO/PVC Roofing

‍• Up to 20-year material warranty

• Up to 20-year workmanship warranty‍

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Shingle Roofing

‍• 40-year to lifetime material warranty

• Up to 10-year workmanship warranty

‍Material warranty extensions available for an additional charge.‍

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Silicone Restoration

‍• Up to 25-year material warranty

• Up to 20-year workmanship warranty

TPO is cost-effective and energy-efficient with excellent UV resistance. PVC is flexible, fire-resistant, and more resistant to punctures.

Yes, we provide emergency stop leak services, and our crews usually arrive within 4 hours of signing the emergency stop leak service. This ensures prompt action to address roofing emergencies and prevent additional damage.

We don’t provide siding services directly, but we work with trusted siding professionals we can recommend. We’re happy to coordinate with them to ensure the process is seamless for you.

Yes! We have a list of trusted vendors that we work with, and we can handle the entire process for you. Whether it's a new build, renovation, or repair, we ensure a smooth and efficient roofing experience.

Yes! We can provide a detailed roof inspection report for your insurance claim. Our report typically includes:

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• A thorough assessment of your roof’s condition

• Photos documenting any damage or issues

• Professional recommendations for repairs or replacement

• An estimate for necessary work

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We can also work directly with your insurance adjuster to streamline the process.

Yes! We install gutters to protect your home from water damage. Properly installed gutters help direct rainwater away from your roof, foundation, and siding, preventing leaks and structural issues.

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We offer a variety of materials and styles to match your home’s needs, ensuring durability and efficiency.

Yes! We offer free, no-commitment estimates to assess your roofing needs. However, trip charges may apply depending on the location.

Yes! We offer multiple options for your roofing project to match your budget, style, and long-term needs. Whether you need a cost-effective repair, a durable upgrade, or an energy-efficient solution, we’ll provide tailored recommendations to help you make the best choice.

Timelines vary based on our current schedule, but we can typically provide an estimate within a few days and start a project soon after approval. For urgent needs, we do our best to accommodate faster scheduling.

Project timelines vary based on the size, complexity, and scope of the job. Small repairs can often be completed in a day, while full roof replacements typically take a few days to a week.

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However, factors such as weather conditions, material availability, and change orders can impact the schedule. We’ll provide a clear timeline with your estimate and keep you updated throughout the process.

Summer is typically the busiest and most expensive time to have your roof done. While it carries the least risk of water leaks, it comes with higher prices. The best and most cost-effective time to schedule your roofing project is during the winter season. ‍

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During this time, manufacturers, suppliers, and roofing contractors often offer discounts due to improved product and crew availability.That said, we provide a solid insurance policy to ensure that our clients are covered in case any issues or emergencies arise during the winter.

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Please note that not all roofing projects can begin in the winter season. Contact us, and we’ll be happy to explain your options and the next steps to take.

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